Terms & Conditions

Last Updated: 11/15/2018

Thank you for visiting www.magnusnutrition.com . The following terms (“Terms”) have been developed at Magnus Nutrition doo. (hereinafter referred to as "Magnus Nutrition"), where our commitment is to combine the highest quality products and services with the highest level of integrity in dealing with our valued customers and the companies and organizations hereinafter referred to as the "Buyer".
The general terms and conditions of the Magnus Nutrition online store are drafted in accordance with the Consumer Protection Act (ZVPot) , the Personal Data Protection Act (ZVOP-1) and the Electronic Communications Act (ZEKom-1).

The policies below apply to the Magnus Nutrition network of sites, including the online store at www.magnusnutrition.com (including all variants optimized for viewing on a wireless or tablet device); all electronic news media published or distributed, and any other interactive features and communications provided by Magnus Nutrition, but accessible and / or used by us or produced and maintained by Magnus Nutrition.
The Magnus Nutrition online store (hereinafter referred to as "the store") is operated by Magnus Nutrition doo, Podpeč 3, 1225 Lukovica, identification number: 8258465000 , tax number: SI 14683083 , which is also an e-commerce service provider (hereinafter also the seller or Magnus Nutrition ..
The General Terms and Conditions govern the operation of the Magnus Nutrition online store, the rights and obligations of the user and the store, and govern the business relationship between Magnus Nutrition and the customer.
The buyer is bound by the general terms and conditions in force at the time of purchase (online order submission). At the time of placing the order, the user is reminded of the general terms and conditions and confirms his / her familiarity with them.

Your use of this site acknowledges your unconditional acceptance of these terms and conditions. If you do not accept these terms, do not use this site.

1. Access to information (summary of legislation)

Magnus Nutrition agrees to provide the customer with the following information before being bound by a contract or offer:

  1. information about Magnus Nutrition (company name and registered office, registration number),
  2. contact information that enables the user to communicate quickly and effectively (email, phone),
  3. the essential features of the items (including after-sales services),
  4. accessibility of articles (every item offered on the site should be accessible within a reasonable time),
  5. the conditions of delivery of the items (and the method, place and time of delivery),
  6. the prices, which must be clearly and unambiguously specified, must be shown and made clear whether they already include taxes and transport charges and other charges, and the period of validity of this information,
  7. the method of payment and delivery or fulfillment, and the period of validity of this information,
  8. the validity of the offer,
  9. the term within which the contract can be withdrawn and the conditions for withdrawal (description of the right to withdraw in accordance with Article 43h ZVPot; in cases where the consumer does not have the right to withdraw according to Article 43h ZVPot, he is explicitly informed thereof) ,
  10. an explanation of the complaint process, including any contact information or customer contact information.

2. Offer items

Due to the nature of the online business, Magnus Nutrition's offerings are updated and changed frequently and quickly.

All features, content, specifications, products and prices of the products and services described or displayed on this site, www.magnusnutrition.com (this "site"), are subject to change at any time without notice. Some criteria and similar descriptions are approximate and are only available for convenience. Magnus Nutrition and its service providers, who operate this website under agreements with Magnus Nutrition, all make reasonable efforts to accurately display the properties of the products, including the appropriate colors; however, the actual color you see will depend on the computer system and we cannot guarantee that your computer accurately displays such color. The inclusion of any products or services on this site at any time does not imply or warrant that these products or services will be available at any time. It is your responsibility to verify and obey all applicable local, state, federal and international laws (including minimum age requirements) regarding the possession, use and sale of any item purchased on this site. By placing an order, you agree that the products ordered will only be used in a lawful manner.

Product tags

  • Item labeled "New" on a green background is a newly added item in the Magnus Nutrition range. It will be exposed for a minimum of 14 days and a maximum of 2 months.
  • The item marked "Action" on a red background has an additional reduced price compared to the online price valid until the sale of this item's stock. The percentage reduction is indicated on the item.
  • Product with "Out of Stock" currently unavailable. This means it is not in stock at the Magnus Nutrition Central Warehouse but is available from the supplier.
3. Health related information

This site is not intended to provide medical advice, diagnosis or treatment. Products, information, services and other content provided on and through this site, including information that may be posted directly to the site or through a link from a third party by a healthcare provider or nutritionist, are available for informational purposes only. You must not use the information available on or through the Website (including information provided on the Website by healthcare professionals or nutritionists who work with or negotiate with Magnus Nutrition) for diagnosis or treatment health problems or illnesses or prescribing any medication. Ask your doctor or other healthcare professional (collectively, "Healthcare Professional") for any medical or medical diagnosis or treatment options.
Magnus Nutrition has not evaluated information and statements regarding dietary supplements not intended to diagnose, treat, cure or prevent disease. Carefully read all product packaging before use.
Always consult your doctor and carefully read all information provided by the manufacturer of the product and on or on any label or packaging of the product before using any medicines or nutritional, herbal or homeopathic products before starting any diet or exercise program or before accepting any treatment for a medical problem. Also, ask your healthcare provider about any interactions between the medicines you are currently taking along with your dietary supplements.

4. Order

The purchase contract between Magnus Nutrition and the buyer is concluded at the Magnus Nutrition online store at the moment when Magnus Nutrition sends the customer the first email about his order. From now on, all prices and other terms are fixed and apply to both Magnus Nutrition and the customer. The buyer is the person with the information as stated at the time of placing the order. Changing customer information is not possible later.

Purchase agreement (ie the first order email is stored electronically on the Magnus Nutrition server).

5. Payment method

Whatever method of payment you choose, you will receive an invoice for the purchase of items at your e-mail address (in .pdf format) immediately after delivery of the package or in physical form as soon as you receive the package.

There are numerous payment methods available to you

  • with cash on receipt,
  • by transferring to the account of Magnus Nutrition doo upon offer or pro forma invoice,
  • with credit card (Activa, MasterCard®, Visa, Visa Electron, American Express, BA Maestro, Amex, JCB, Union Pay, Diners club)

When making a credit card payment online, please notify us at info@magnusnutrition.com if you cancel your order or change your payment method to credit card or refund.

** After receipt of payment by quote / pro forma invoice, the order goes into the processing process.

6. Account

Magnus Nutrition delivers the invoice in hard copy in the package itself upon delivery or after delivery of the ordered items to the buyer and also sends the invoice in pdf format to the buyer's e-mail address.

The invoice contains a breakdown of the price and all costs associated with the purchase and a notice of the right of withdrawal.

The buyer is obliged to check the correctness of the data before placing the order. Later objections to the invoices issued are not taken into account.

7. Prices

Prices published are subject to change without notice. Individual purchases are subject to prices when the order is placed. Despite tremendous efforts to provide the most up-to-date and accurate information, the pricing information may be incorrect. In this case, or in case the item price changes during the processing of the order, Magnus Nutrition will allow the buyer to cancel the purchase.

Special offers, sales, promotions are valid until the last product is sold or until the specified deadline.

All prices are for one (1) piece unless otherwise stated.

All prices include VAT unless explicitly stated otherwise.

Only one discount can be claimed for each purchase.

Choose the payment method that works best for you.

8. Payment and Credit Cards

In the case of credit or debit card payments, the following conditions apply:

  • the payer (information in the user's account) must be the same person or organization as the payment or credit card holder,
  • after confirmation of the receipt of the order, it is not possible to change the content of the order or. final order amount, except exceptionally with Magnus Nutrition approval.

9. Discount code / Promotion code

The discount / promo code comes with various shopping benefits through the Magnus Nutrition online store and is limited in time. The active discount code can be found on the front page of the advertisement message, on the page of individual department, in our e-announcer or other media, or through our business partners.

In the event that the buyer uses the discount code but subsequently withdraws the order with the used code of his own accord, he is no longer entitled to a new benefit from this code.

Using the discount code:

  • Select the items you want to buy and put them in your cart and continue clicking on the checkout button. On this page, you can choose a shipping method, specify a shipping address and choose a payment method.
  • In the same step, enter the discount code in the Add Discount Code field and confirm your entry by clicking the Add Discount button.
  • The discount code is a one-time code, which means you can only use it once.
  • It is not possible to combine different types of benefits (discount code, promotional code) within the same order.

10. Sets

A set is a set of two to six items. When you purchase an item through the Magnus Nutrition online store, the system offers you other items to save on cost. Additional items within the kit are subject to special savings, which will be visible in the cart before placing the order online.

11. What do I need to know about kits?

Gifts that are added to individual items are not retained when creating the kits (kits are always created without gifts). Within the different kits, the savings vary.

You can also use the promo code, discount code, when buying a kit.

12. Sweepstakes

The organizer of the prize game is the seller Magnus Nutrition doo, Podpeč 3, 1000 Lukovica. The participant of the prize competition is a natural person who participates in the announced prize campaigns.

The prize winners are determined randomly by the computer selection function or determined by the organizing committee.

The right to participate in the sweepstakes

The participants of the prize competition may be natural persons who are citizens of the Republic of Slovenia. Persons employed by the organizer of the sweepstakes and their immediate family members, as well as persons employed by other legal entities related to the conduct of the sweepstakes, may not participate in the prize draw. Legal entities cannot participate in the sweepstakes. Persons who do not accept the rules of the sweepstakes cannot participate in the sweepstakes. A participant is considered to have accepted the rules of the sweepstakes by participating in the prize draw.

Electronic prize draw

All participants of the prize draw can participate in the draw. One participant may only participate in the prize draw once. The result of the draw is complete. No appeal is possible. The winner will be notified of the receipt and the manner in which the prize is received by email.

The winner is obliged to provide the organizer of the prize game in writing (e-mail) with his personal information - name, address, e-mail and telephone and tax number, not later than two days after receiving the notification that he is the winner of the prize.

Payment of all taxes from the prizes (including VAT) is the responsibility of the organizer. The Organizer will send the prize winners a certificate in accordance with the Personal Income Tax Act and the Rules on the Delivery of Personal Data for the assessment of personal income tax. The winner is obliged to declare the value of the prize in the personal income tax return. Upon receiving the prize, the winner is obliged to fill out a statement of acceptance of the prize. The Organizer is not responsible for any taxes that may occur in connection with any other prizes. If the winner does not fulfill all the obligations, the winner is considered to be unwilling to accept, thus the organizer is free from all obligations under this prize competition in relation to the winner and gains the right to dispose of the prize for any other purpose. Prizes are not transferable.

Protection of personal data

The organizer of the sweepstakes shall protect all personal data obtained from the participants during the sweepstakes, in accordance with the regulations governing the protection of personal data. The Organizer may use the personal data obtained from the participants solely for the purposes for which they were obtained. The participant of the prize game agrees that the organizer can send him notifications regarding the offer of the organizer. At any time, the entrant or his / her guardian or legal representative may withdraw their consent to the use of personal information obtained in the sweepstakes for direct marketing purposes. The prize organizer reserves the right to organize the prize giving as a public event. By participating in the prize game, the participant allows his / her name and address to be used in the audio, photo and video material of the prize organizer. The winner permits the organizer of the prize game to publish their personal data in the media and on the World Wide Web for the purpose of informing them of the results of the draw or of receiving the prize.

Publication of sweepstakes rules

Participants in the sweepstakes by submitting their information via the entry form on this site agree that they are aware of the rules and undertake to comply with the sweepstakes rules. In the event of any dispute or ambiguity, these rules shall be considered as primary in relation to any other publication, whether in print, electronic or any other form.

13. Purchase for Legal Entities

The purchase process for legal entities is exactly the same as for natural persons, except that you need to fill in the business information and company tax code in the settings of my account. If you were already shopping for a business, you just select it from your archive.

If you want an invoice for a business, you agree to the business terms that apply to businesses. The main difference is the possibility of withdrawal. Companies, sole proprietors and other legal entities are not allowed to withdraw from the contract within 14 days of taking over the item without reason, as is the case with consumers (natural persons).

The Magnus Nutrition online store provides legal entities with the following payment methods:

  • by transfer to the account of the company Magnus Nutrition doo on offer / proforma invoice
  • with credit card (Activa, MasterCard®, Visa, Visa Electron, American Express (via online payment), BA Maestro, Diners club)
  • deferred payment (applies to companies that achieve the relevant credit rating), we can approve this after internal consultation in our company.

* Subject to individual orders, we reserve the right to request a payment by transfer to the account of Magnus Nutrition doo according to the offer / pro forma invoice, with the Price still valid.

14. The right of withdrawal

The consumer (the above applies only to natural persons who acquire an item for purposes outside their own gainful activity) has the right to inform the seller within 14 days of the receipt of the item that he is withdrawing from the contract without having to give a reason for his decision. The deadline begins to count one day after the date of receipt of the items.

The consumer shall notify the resignation of the contract to the seller's e-mail: info@magnusnutrition.com .

In case of cancellation of the contract, the consumer returns the item or returns it by mail to the address of the seller Magnus Nutrition doo, Podpeč 3, 1225 Lukovica, Slovenia.

The return of the items received to the company within the termination period is considered as a notice of termination.

The consumer must return the item to the seller undamaged and in unchanged quantity, unless the item is destroyed, defective, lost or its quantity reduced without the consumer being at fault. The consumer of the articles must not freely use until termination of the contract. The consumer may inspect and test the items to the extent necessary to establish the actual situation. It is the consumer's responsibility to reduce the value of the goods if the decrease is the result of conduct which is not strictly necessary to establish the nature, characteristics and functioning of the goods.

The only cost to the consumer in connection with the cancellation of the contract is the cost of returning the items (which, if shipped, is charged according to the price list of the delivery service and depends on whether it is a shipment / package / cargo). The item must be returned to the seller within 30 days of the sending of the notice of withdrawal (purchase).

The consumer shall not have the right to withdraw from the contract in the case of contracts the object of which is an article made according to the exact instructions of the consumer, which was adapted to his personal needs, which by its nature is not suitable for a refund that is perishable or has expired best before.

Payments will be refunded as soon as possible and no later than 14 days after receiving the notice of withdrawal. All returns will be returned to the consumer with the same payment method as the purchase, unless the consumer explicitly requests a refund with another payment method, provided that the consumer does not incur any additional costs. The funds can be returned to the consumer in an internal wallet where he or she can spend the money on re-ordering.

When withdrawing from a contract where a bonus, discount code or promotional code was used, these funds are considered as a discount and will not be returned to the user. Only the amount paid is refunded to the user's account. When canceling the contract, the gift voucher is considered as a means of payment and returned to the user as a gift voucher, and the amount paid back is returned to the user's account.

In exceptional cases, when the items are not returned in accordance with the ZVPot, we can offer the consumer the purchase of the item with appropriate compensation, which is determined by the record upon return. Reduced redemption is taken into account when the consumer confirms by email. The consumer only uses the said ransom when ordering another item of equal or higher value.

The right to a refund in the event of a warranty claim and material errors is more closely regulated by the provisions of the Consumer Protection Act (unofficial consolidated text).

15. Delivery

GLS and DPD are our contractual delivery partners in Slovenia, but Magnus Nutrition reserves the right to choose another delivery service if it is able to fulfill the order more efficiently. More about delivery here

16. Childcare

Advertisements will be clearly visible and clearly separated from games and competitions by age. Any communication aimed at children will be appropriate to their age and will not take advantage of the child's confidentiality, lack of experience or sense of loyalty. The provider may not accept the order from someone who knows or suspects that he or she is a child without the explicit permission of his or her parents or guardians.

The provider may not accept any personal information concerning the children without the express permission of their parents or guardians. Similarly, the provider may not release information received from children to a third party, with the exception of parents or guardians.

The provider must not offer free access to products or services that are harmful to children. Areas deemed to be inappropriate for children are secured with an age checkbox. The minimum age to buy is 18 years.

17. Security

Magnus Nutrition uses appropriate technological and organizational resources to safeguard the transfer and storage of personal information and payments. For this purpose, Magnus Nutrition uses an SSL certificate issued by Comodo CA Limited.

18. Protection of personal data

Magnus Nutrition is committed to the permanent protection of all personal data of a user in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 and ZVOP-1.

For full details on the processing of personal data, see Privacy Policy . The user must be aware that he or she is obliged to provide the online merchant with his / her personal information in the correct and true form, and he / she is obliged to inform the online merchant about the change of their information. By accepting these terms, the user confirms that the personal information he has provided is correct.

19. Assessments, opinions and recommendations

The reviews, ratings and recommendations that customers write are part of the functionality of the online store and are intended for the community of all users.

Magnus Nutrition allows any user to write a review, and is reviewed by Magnus Nutrition before its final release. Magnus Nutrition will not post any opinions or contributions that are offensive, inappropriate, or that Magnus Nutrition does not appear to offer to other users or visitors.

By submitting an opinion or comment, the user explicitly agrees to the terms of use of his or her opinion or comment and Magnus Nutrition allows the publication of all or part of the text in all electronic and other media. Magnus Nutrition may use the content of an opinion or comment for an unlimited period of time and for any purpose that is in Magnus Nutrition's business interest, including posting in advertisements or other marketing communications. The opinion author also declares and warrants that he owns the material and moral copyright for the written opinions and comments, and that he transfers these rights exclusively and without limitation to Magnus Nutrition.

20. Complaints and disputes

Magnus Nutrition complies with applicable consumer protection laws. Magnus Nutrition does its best to fulfill its duty to provide an effective complaints system. In case of problems, the buyer can contact Magnus Nutrition by telephone at +386 (1) 620 87 67 or by email at info@magnusnutrition.com. The complaint shall be submitted via email at info@magnusnutrition.com. The procedure for handling the complaint is confidential. Magnus Nutrition is aware that an essential feature of consumer disputes is the disproportion between the economic value of the claim and the time required and the costs involved in resolving the dispute, which is also a major obstacle for the consumer not to bring the dispute to court. Therefore, Magnus Nutrition is doing its best to resolve any disputes by mutual agreement.

Out-of-court settlement of consumer disputes

In accordance with statutory standards, Magnus Nutrition doo does not recognize any out-of-court consumer dispute resolution provider as competent to resolve a consumer dispute that could be initiated by a consumer under the Out-of-Court Consumer Disputes Act.

Magnus Nutrition, which as a provider of goods and services, enables online commerce in the RS, publishes an electronic link to the Consumer Dispute Resolution Platform (SRPS) on its website. The platform is available to consumers here

That arrangement stems from the Law on Out-of-Court Consumer Dispute Resolution, Regulation (EU) No 1095/2010. 524/2013 of the European Parliament and of the Council on the online settlement of consumer disputes and amending Regulation (EC) No. 2016/2004 and Directive 2009/22 / EC.

We wish you plenty of pleasant and affordable shopping!